At Deshi Products BD, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.
Eligibility for Returns
You may request a return or replacement if:
✔ The product is damaged, defective, or incorrect.
✔ The product is unused, unwashed, and in its original packaging.
✔ You notify us within 3 days of receiving the order.
🚫 Non-Returnable Items:
- Used or damaged products (not due to transit).
- Customized or personalized items.
- Items without original packaging or missing accessories.
How to Request a Return
- Email us at deshiproductsbd@gmail.com with your order ID, issue details, and product photos.
- Our team will review your request within 24-48 hours.
- If approved, you will receive further instructions for returning the product.
Refund & Replacement Policy
✅ Replacement: Available for damaged or incorrect products.
✅ Refund: If a replacement is unavailable, a full refund will be processed.
💳 Refund Process:
- Refunds are issued via bank transfer, mobile banking (Bkash/Nagad), or store credit within 7-10 business days after approval.
Return Shipping Charges
- If the return is due to our mistake (wrong or defective product), we cover the return shipping cost.
- For other reasons, the customer bears the return shipping charge.
Contact Us
For any queries, reach out to us at:
📧 Email: deshiproductsbd@gmail.com
🔹 Shop with confidence at Deshi Products BD! 🔹